You have just finished the meeting with Ms. Clayton, your bookkeeper and she has given you the good, the bad and the ugly. In order to survive this tough medical-business climate, you are going to need to call in the calvary for your accounts receivable. You need a partner to recover your past-dues and you need a partner who “gets it.”
With your ever-increasing caseload comes your ever increasing list of past-dues and delinquents and you have made the decision to not add additional in-house personnel and instead place your collections with a service for the write-off as a business expense. You need the best medical collections service with the perfect approach — you want to collect; you don’t want to offend.
You want to be sure you are employing the best professional collectors who will act with integrity, be non-offensive to your clientele – who stays within the letter of the law — and still obtains the needed results for both the physician or medical care provider and the debtor.
Action Recovery On-Line has the knowledge and experience to collect your debt. But how are we different? We are different because we emphasize a “soft approach” in recovering unpaid medical debts. We work hard to approach every client with a “do-no-harm” method – emphasizing the value of paying off debt and the value of maintaining and improving a good credit record and relationship with their medical care provider.
Medical collections can cover a range of collection account types. You may have delinquencies in workers compensation claims, deductible patient responsibility claims and pre-collection. We are experienced in the entire gamut of medical collections and will strive to be the best fit for your collection needs – with stringent code of ethics. Our goal has been and will be to get the past due debts paid for the benefit of the provider and also to benefit the debtor’s credit stance.
If you have reviewed the good, the bad and the ugly as far as your past-dues in your practice and now realize the need to call in the calvary, you are now going to make an important decision. Why are we different? Action Recovery On-Line is staffed by former doctor’s office employees and hospital collection employees who are educated on being accurate and persuasive, yet speaking with integrity and compassion, valuing each debtor’s past relationship with their medical care provider and acknowledging that with the downturn in the economy the value of maintaining good credit has never been so important.
If your bookkeeper says it is definitely time to call in the calvary – you certainly don’t need Custer – call us – Action Recovery On-Line. We “get it”.
