Debt Collection Compliance

At Action Recovery Online, compliance isn’t just a requirement, it’s the foundation of our success. With more than 15 years of experience in the debt collection industry, we’ve built our reputation on professionalism, legal integrity, and customer-first service. Our clients trust us to recover their receivables while protecting their brand and customer relationships every step of the way.

As a trusted third-party medical debt collection agency, we help hospitals, clinics, and private practices recover past-due accounts aged under 365 days all while complying with HIPAA regulations and the Fair Debt Collection Practices Act (FDCPA). Whether you’re dealing with self-pay patients or insurance shortfalls, we provide professional, affordable solutions tailored for your practice.

services

Our Commitment to Compliance

We operate in full accordance with all federal, state, and industry regulations governing debt collection. Our internal compliance program is designed to ensure:

Strict adherence to the Fair Debt Collection Practices Act (FDCPA)

Ongoing training for all collection professionals

Transparent and respectful communication with debtors

Transparent and respectful communication with debtors

Ethical Collections, Every Time

Drawing from more than 15 years of real-world collection experience, our collectors are trained to balance firm recovery efforts with empathy and professionalism. We believe that compliance and compassion go hand in hand especially when representing your business and brand reputation.

Contact Our Compliance Team

Have a question or concern about our practices? Our dedicated compliance team is here to help.

Email

support@AROcollections.com

Phone

(602) 344-9191

Message us

2720 E. Thomas Rd. Building C, Suite 250 D, Phoenix, AZ 85016